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Online Community and Peer Engagement

Each course has a Slack workspace designed to foster collaboration, support, and connections among students and alumni. Engaging in the Slack community can greatly enhance your learning experience—don’t hesitate to jump in!


Why Engage in Slack?


  • Build Your Network: Connect with peers, mentors, and industry professionals.  
  • Get Help Fast: Receive support from TAs, Peer mentors, and other students.  
  • Stay Informed: Be the first to know about updates and community news.  
  • Share Knowledge: Help others by sharing your own insights and experiences.  

Getting Started in the Community


This Getting Started for New Slack Users guide is a go-to resource for setting up your Slack workspace. Before diving in, download the desktop app and sign in using the email you use to sign into your Springboard dashboard. Learn how to complete your profile, configure notifications, send messages, and explore other essential features. 


Then, introduce yourself!


  • Head to the #student-network channel to introduce yourself. Share a bit about why you're taking the course, your career goals, and something fun about yourself! Including your LinkedIn profile can help grow your professional network too.
  • Pro Tip: Break the ice with a fun fact or an interesting hobby—it makes connecting easier!

How to Make the Most of Slack


  1. Find Your Course Channel

  • Join your specific course channel, like #[course]-questions, where you can:
    • Ask questions about the curriculum.  
    • Share challenges and solutions.  
    • Connect with TAs and peers for support and advice.  
  • Tip: Tag your TA directly in your post to get faster responses. TAs typically reply within 24 hours on weekdays and 48 hours on weekends.

  1. Participate in Community Events

  • Stay up to date on Springboard-hosted events by checking the #career channel. Here you’ll find:
    • Event Announcements: Upcoming webinars, networking sessions, and workshops.  
    • Event Recordings: Missed a session? Watch recordings posted here.  
    • Industry Meetups: Share and discover non-Springboard events that are relevant to your field.  
  • Share Your Own Event: If you're attending a non-Springboard event, share it with the community—your peers might be interested!

  1. Create Study Groups

  • Forming study groups is a great way to build camaraderie and stay accountable. To start or join a study group:
    • Go to your course’s channel.  
    • Introduce yourself and express your interest in forming a study group.  
    • Share your availability and what you hope to get out of the group.  
    • Start a group via direct message on Slack.
  • Example Post:  
    • “Hey everyone! I’m looking to start a study group. I’m available on Wednesdays and Saturdays in the evenings. I’d love to discuss projects and get feedback on assignments. Let me know if you’re interested and the best platform for you!”

Community Guidelines


Our goal is to create a supportive, vibrant, and safe environment. Please follow these community guidelines:


  • Be Respectful: Assume positive intent and treat others kindly – always honor the Springboard Code of Conduct.  
  • Be Supportive: Offer encouragement and constructive feedback.  
  • Be Yourself: Authenticity builds stronger connections and trust.  
  • Be Generous with Knowledge: Share your experiences and insights openly.  

If conflicts arise, work toward resolution with empathy and respect. Our community thrives when everyone contributes positively!


Getting Help on Coursework


If you’re struggling with the curriculum or need help on an assignment:

  • Post your question in your course’s #[course]-questions channel.  
  • Tag your TA to ensure they see your post.  
  • Provide enough context to help others understand your issue (add screenshots, links, video walkthroughs, text, etc).  

Example Post:“I’m stuck on [specific topic] in Unit 3. I’ve tried [approach], but I’m not sure why it’s not working. Any guidance would be appreciated! @TA_Name”


Tips for Successful Engagement


  • Be Consistent: Check Slack regularly to stay in the loop.  
  • Be Proactive: Don’t wait for others to start conversations—take the lead!  
  • Be Encouraging: Celebrate wins, big and small, with your peers.  

By staying active and engaged in the Springboard Slack Community, you’ll build valuable relationships and get the support you need to excel!