On-Demand Mentoring

Students in B2C and UP courses have an additional resource available to them beyond their regular mentor calls: on-demand mentoring.

What is it?

Students can schedule on-call mentoring sessions (with other mentors) to answer pressing questions and get unblocked immediately.
Students can book On-Demand Mentoring calls via the Need Additional 1:1 Help? pop-up in the lower right-hand corner of their mentor call tab.

How does it work?

Springboard has a designated pool of on-demand mentors ready to answer questions about specific units or projects that are blocking students from making progress.
Students can schedule a single 30-minute session no sooner than 2 hours in advance and no later than 72 hours from booking time.
Students may not book more than 1 call in advance, nor more than 1 call per week, except for UXC cohorts starting after May 2023 which will only have a 4 On-Demand Mentor Call limit.
Students can choose from a list of on-demand mentors, based on their availability provided on YCBM pages specific to their course.

Does this impact my mentoring?

Not at all! You will continue to have your regularly scheduled calls with your mentee(s).
On-demand mentoring is another resource that you can recommend when your mentee is stuck and you're unable to get back to them immediately.
You're able to see notes from on-demand mentors in the "On Demand Mentor Notes" tab of each student profile on your mentor dashboard:

Other resources available to students